Faq

Yes, all Aiken’s product formulations are free from cruelty. Safety and product efficacy are evaluated using advanced, modern alternatives to ensure the products meet high safety standards ethically.

While our ingredients are generally safe, we recommend consulting with your healthcare provider before introducing new products into your routine during pregnancy or breastfeeding.

Blue – Aiken Prebiotic: Focuses on hydration and strenghten skin barrier.
Orange – Aiken Vita-C: Focuses on brightening and acne care.
Green – Aiken Tea Tree Oil: Focuses on acne care and helping to control excess oil.
Turquoise – Aiken BHA PHA: Focuses on brightening and pore refining for smoother-looking skin.
Yellow – Aiken Ceramide: Focuses on brightening while helping to strengthen and repair the skin barrier.
Pink – Aiken Niacinamide: Focuses on brightening and achieving glowing, radiant skin.

Yes, Aiken skincare ranges such as Hydration, Brightening, and Anti-Acne can be used together as part of a complete skincare regimen to help address multiple skin concerns.

Yes, Aiken products are suitable for acne-prone skin. We would recommend especially the Aiken Tea Tree Oil, Vita-C or Niacinamide range with brightening benefits to naturally and effectively protect skin from acne

All three ranges are formulated with Tea Tree Oil,with anti-acne and soothing properties while keeping the skin feeling clean and balanced. For best results, we recommend choosing the range that best suits your skin needs and concerns.

All Aiken products are dermatologically tested to ensure they are gentle and safe for daily use.

For sensitive skin, we especially recommend the Aiken Prebiotic or Aiken Ceramide range, both of which feature hypoallergenic formulations that are proven safe for sensitive skin.

The Aiken Prebiotic range (Blue) focuses on hydrating the skin and strengthening the skin barrier to help keep skin soothed, balanced, and healthy. Meanwhile, the Aiken Ceramide range is proven to fade dark spots while repairing and strengthening the skin barrier for healthier, more radiant-looking skin.

Yes, Aiken products are suitable for all skin types. Aiken offers a variety of ranges specially formulated to cater to different skin concerns and skin types, such as hydration, brightening and acne care.

If you are unsure which range is most suitable for your skin, you may reach out to our customer service team for further recommendations and guidance.

For oily and acne-prone skin, we would recommend the Aiken Tea Tree Oil, which helps care for acne-prone skin while keeping excess oil under control.

For oily skin without acne concerns, the Aiken Vita-C or Aiken Niacinamide range would be suitable, as both ranges help control excess sebum while keeping the skin looking bright.

Aiken offers a variety of skincare ranges designed to target different skin concerns, from dullness and dehydration to acne and uneven skin tone.

Aiken Niacinamide Bright – Formulated with 10X Niacinamide from Switzerland, Advanced Vitamin C from Japan, and Essential Oil from Australia, Aiken Niacinamide Bright helps brighten and even out skin tone, reduce marks, prevent breakouts, and leave skin smooth and glowing.

Aiken Prebiotic – formulated to naturally boost skin hydration from within with 8x Premium Biotics, 10x Hyaluronic Acid, Rice water from Korea and Algae.

Aiken Ceramide – Formulated with 5X Ceramide from Germany, Advanced Vitamin C from Japan & Niacinamide, Aiken Ceramide Bright range is proven to fade dark spots while repairing and strengthening skin barrier for more radiant, healthier skin.

Aiken Tea Tree Oil – Formulated with Tea Tree Oil from Australia and Salicylic Acid, AIKEN Tea Tree Oil skincare range is proven to protect skin from acne naturally and effectively.

Aiken Vita-C – Formulated with Advanced Vitamin C from Japan and Tea Tree Oil from Australia, AIKEN Vita-C Bright range is proven to brighten skin tone while keeping skin healthy, acne-free.

Aiken BHA PHA -Formulated with PHA from France, BHA and Advanced Vitamin C from Japan, AIKEN Brightening & Pore Refining range is proven to deliver smooth, soft and radiant skin.

Use Aiken Prebiotic Hydra Plus as it is formulated with combination of Prebiotic, Probiotic and Postbiotic with 10x Hyaluronic acid, rice water & algae to increase and retain moisture to achieve healthy glowing skin

Use the Aiken Tea Tree Oil range formulated with Tea Tree Oil from Australia and Salicylic Acid proven to protect skin from acne naturally and effectively, preventing new acne formation to promote healthy, acne-free skin.

Use Aiken Prebiotic Moisturiser for a boost of hydration and stronger skin barrier. Aiken Prebiotic Moisturisers promotes fast absorption and delivers deep hydration into the skin without any greasy feel.

You may use the Aiken Prebiotic range as it is formulated to hydrate the skin with 8x Prebiotics, 10x Hyaluronic Acid, Rice water and Algae for lasting hydrated skin.

You can use the Aiken Niacinamide or Aiken Ceramide range as they contain Niacinamide that fades marks and dark spots for brighter and even skin tone while strengthening the skin barrier.

Aiken shampoos are designed for everyday hair and scalp care and are generally suitable for teenagers and adults of all ages. You can choose a shampoo based on your specific hair or scalp concerns, such as dandruff, hair fall, dryness, or daily cleansing needs.

For young children, suitability may vary depending on their age and scalp sensitivity. As children’s skin and scalp are typically more delicate, adult shampoos should be used under parental supervision. Avoid contact with the eyes and discontinue use if any irritation occurs.

If you have specific hair or scalp concerns, choose the Aiken shampoo variant that best suits your needs for optimal results.

For flat and thin hair, we recommend Aiken Prebiotic & Probiotic Shampoo with 10x Niacinamide – Thick & Volume Hair Nourishment. This shampoo gently cleanses the hair and scalp while providing nourishment and hydration, leaving hair feeling softer and looking fuller with enhanced volume. It is enriched with peppermint to refresh the scalp and relieve itchiness, as well as blueberry extract to promote healthy hair and help protect against UV damage. The formula effectively removes impurities from the scalp and hair, while its 13 hair actives help minimize breakage, boost moisture, and improve the overall appearance of thicker, healthier, and shinier hair.

Hair fall can be caused by factors such as scalp buildup, excess oil, stress, or weak hair strands. Using a shampoo that helps keep the scalp clean and healthy may help reduce hair fall caused by scalp-related issues.

We recommend using the Aiken Prebiotic & Probiotic Shampoo with 10x Niacinamide – Anti-Hairfall
Its formulation helps balance the scalp microbiome for a healthier scalp environment while gently cleansing and nourishing the scalp. Enriched with Ginseng & Chia Seed, it strengthens hair from the roots to tips, moisturise the scalp to help reduce hair fall due to breakage for stronger, healthier-looking hair.

Dandruff is often caused by an oily scalp, dryness, or scalp irritation. Choosing a shampoo that helps control dandruff and cleanse the scalp can help reduce flakes and discomfort.
We recommend the Aiken Prebiotic & Probiotic Shampoo with 10x Niacinamide – Anti Dandruff
Its formulation helps balance the scalp microbiome for a healthier scalp environment while gently cleansing and nourishing the scalp. It is clinically proven to protect scalp from dandruff for 72 hours and effectively comtrols itchiness and removes scalp flakes for healthier and stronger hair.

Aiken Prebiotic & Probiotic Shampoo with 10X Niacinamide is suitable for daily use and provides total scalp care for different scalp and hair concerns. Its unique formulation helps to balance the scalp microbiome and supports a healthier scalp environment while gently cleansing and nourishing the hair for healthier and stronger hair.
Choose the variant that best suits your concern:

Aiken Prebiotic & Probiotic Thick & Volume Hair Nourishment Shampoo – Ideal for limp or flat hair, helping to boost volume and leave hair feeling fresher and fuller.
Aiken Prebiotic & Probiotic Anti-Dandruff Shampoo – Helps control dandruff, itchiness, and scalp flakes while providing long-lasting scalp protection.
Aiken Prebiotic & Probiotic Anti-Hairfall Shampoo – Helps strengthen hair and reduce hair fall due to breakage for stronger-looking hair.
Aiken Prebiotic & Probiotic Intense Repair Shampoo – Suitable for dry or damaged hair, helping to nourish, repair, and restore smoothness and shine
Aiken Prebiotic & Probiotic Smooth Hair Shampoo – Specially formulated to help nourish and prevent moisture loss to keep hair smooth, silky, and manageable throughout the day.

Dry hair needs extra moisture to help improve softness, smoothness, and manageability. A moisturizing shampoo can help replenish hydration and reduce dryness.
If you have dry, dull hair, we recommend the Aiken Prebiotic & Probiotic Shampoo with 10X Niacinamide –Intense Repair
Formulated to nourish, repair and restore the natural shine of hair to provide healthy looking hair. As a results, it strengthens and repairs scalp for 99% touchably smoother and healthier hair.

We highly recommend the Aiken Prebiotic Micellar Water. It is scientifically formulated with natural prebiotics from France and rice water from Korea to easily dissolve makeup and impurities in just one swipe while maintaining your skin’s natural microbiome balance. Suitable for all skin types.
In addition, it has also been awarded Best Daily Micellar Water by Beauty Insiders Malaysia 2025-2026, recognizing its ability to provide effortless, gentle, and deeply hydrating daily cleansing. Also suitable for sensitive skin.

The Aiken Prebiotic Gel Moisturiser is perfect for this. Its ultra-lightweight, quick-absorbing gel texture provides an instant moisture boost and promotes skin barrier recovery without any sticky residue. It is specifically enriched to soothe, calm, and refresh delicate skin. This moisturiser has also been recognised as the Best Moisturiser for Sensitive and Acne prone skin by the Beauty Insiders Malaysia 2026.

If your moisturiser does not contain SPF, then yes, applying a sunscreen afterwards is a must to protect your skin from harmful UV rays. If you prefer a simpler routine, try Aiken Niacinamide Bright SPF Moisturiser SPF50+ PA++++, a 2-in-1 brightening moisturiser with SPF protection that hydrates, brightens, and protects your skin in a single step. It was also awarded Best SPF-Infused Brightening Moisturiser by Beauty Insider Malaysia 2026.

While the Aiken Niacinamide SPF50+ PA++++ Moisturiser provides SPF protection, for more coverage and protection against UV rays, we still recommend applying a dedicated sunscreen after using the moisturiser.

SPF 50+ provides maximum protection against UVB rays by filtering out approximately 98% of the radiation that causes sunburn. Meanwhile, PA++++ represents the highest level of UVA protection available, specifically defending the skin against deep-tissue damage, premature aging, and pigmentation.

Both SPF and PA ratings are equally important, as they protect the skin from different types of UV damage. When choosing a sunscreen, it is important to look for one that offers both high SPF and high PA protection. Aiken sunscreens combine SPF 50+ and PA++++ to provide broad-spectrum protection against both UVA and UVB rays, helping to keep your skin protected, healthy, and radiant every day.

For daily protection, apply approximately 1/4 to 1/2 teaspoon of sunscreen to your face and neck, or use the “two-finger rule” (two strips of sunscreen applied to your index and middle fingers). Reapply sunscreen as needed throughout the day, especially after sweating, swimming, towel-drying, or prolonged sun exposure, to ensure continuous and optimal protection against UV damage.

Aiken offers different sunscreen options to suit different skin needs and concerns.

For oily skin, we would recommend our best-selling Aiken Ceramide Ultra Light Tone Up Sunscreen, which has a lightweight texture.

For oily and acne-prone skin, we would recommend the Aiken Prebiotic Primer & Glowing Sunscreen, which is lightweight and non-comedogenic.

Aiken tinted sunscreens are colour-correcting sunscreens formulated to help brighten and even out different skin tone concerns:

Pink: Brightens dull skin
Beige: Conceals imperfections
Purple: Corrects yellow undertones

Yes, you should wear sunscreen indoors because standard window glass fails to block UVA rays, which penetrate deeply and cause premature skin aging and hyperpigmentation. Additionally, daily sun protection helps protect your skin from the blue light emitted by digital screens.

Yes, Aiken sunscreens are water-resistant for daily wear. For proper cleansing, we recommend removing with micellar water or a makeup remover before washing your face to ensure the skin is thoroughly cleansed.